Contact Information: Our offices are located at River Plaza, 9 West Broad Street Stamford, CT 06902-3788. For questions concerning individual or group plans, you can reach us at 203-399-5137, fax us at 203-399-5596 or e-mail us at cisiwebadmin@aifs.com. We will be happy to assist you in obtaining optimum insurance coverage during your studies abroad.

Insurance claims can be processed quickly. Follow these instructions:

• Complete and sign the medical claim form, indicating whether the doctor/Hospital has been paid. Once the following steps have been taken, please send claim form and attachments to: CISI, River Plaza, 9 West Broad Street, Stamford, CT 06902-3788.
  
• Attach original itemized bills and/or receipts for all amounts being claimed. When reimbursement of an expense is approved, it will be made to the provider of the service unless the receipt of the bill is noted as having been paid by you. Payment will be made in U.S. dollars unless otherwise requested.
  
• For foreign claims, provide a translation including all of the following elements: date of service, details of injury/illness, when injury/illness began, diagnosis, description of procedures performed on patient by doctor and approximate value (in U.S. $) of the currency that appears on the bill(s).
  
• If payment is to be made to the provider of the service, the provider's name, address, telephone number and taxpayer identification number (if the provider is in the U.S.) must be included on the bill receipt. If payment is to you, it will be mailed to your U.S. address unless otherwise requested.

• www.passporthelp.com - Information on how to obtain a passport.
• www.cdc.gov/travel - Center for Disease Control provides comprehensive information on outbreaks and epidemics. Also includes any required vaccinations needed in order to visit a particular country.
• www.faa.gov - Federal Aviation Administration
  
• www.xe.net - Currency Exchange
• www.state.gov - U.S. Department of State posts reports on all countries as well as travel warnings.
  
• www.travel-library.com - Trip reports and worldwide tourist information
  
• www.tips4trips.com
  
• If you have purchased insurance through CISI, keep the numbers of AIG Assist, our emergency assistance provider, handy. In the U.S., call 800-472-0906 or call 713-267-2525 collect from outside the U.S."

International education is our specialty.

Whether you are studying overseas or in the United States, CISI is the answer. International education is the only market we serve, and we provide quality services and coverage to more than 80,000 participants annually. We offer a 24-hour worldwide travel help line for medical referrals, emergency cash transfer, legal assistance and medical evacuation. We also guarantee hospital payments and pay claims in foreign currency. Nobody can match our experience or expertise. For more information on our World Class Coverage plans, call 800-303-8120 ext. 5137.