About Cultural Insurance Services International (CISI)

Cultural Insurance Services International (CISI) is the leading provider of study abroad and international student insurance coverage. Since 1992, we have insured over 1 million international students and cultural exchange participants worldwide. Our relationships with financially stable insurance carriers, all rated A or better by A.M. Best, permit us to provide you with wide-ranging coverage you require at affordable prices.

Our participants travel to more than 100 countries annually - from Costa Rica, to Italy, to Brazil, to Egypt, to China, to the United States and more. Our own international and sister offices give CISI direct connections in the United States, the United Kingdom, Germany, South Africa, and Australia

No matter where you choose to study, travel, visit or tour, we’ve got you covered.

Frequently Asked Questions

  • What is your contact information and how can I obtain an updated application form reflecting your premium rates?

    Our offices are located at:

    1 High Ridge Park
    Stamford, CT 06905

    You can also reach us at the following numbers/email:

    Phone: 800-303-8120
    Fax: 203-399-5596
    E-mail: cisiwebadmin@culturalinsurance.com

    To access our most current applications, please click on the following link: Rotary Youth Exchange Insurance Application

  • Once I send my application and payment, will I get anything back to confirm I have insurance?

    Upon enrollment, you will be sent an insurance ID card, Summary of Benefits, and claim form(s). These insurance materials will be mailed to your U.S. address when applicable. If you enroll online, your materials will be e-mailed to the address indicated on the application.

  • How long does it take for you to process my insurance application?

    Once we receive your completed application and payment, your insurance enrollment should be processed within five business days. Online enrollments will be processed instantly.

  • When can my insurance begin?

    Complete application and payment should be received prior to the departure date of the exchange in order for insurance to begin that day. Otherwise, insurance will begin upon receipt of the complete application and payment in our office. All students inbound to the U.S. have 31 days from their arrival to apply for insurance, at which time coverage will be back-dated to their original departure date from their home country, or else upon receipt of the application in our office.

  • What is the fastest way to enroll?

    The fastest way to enroll is online. A credit card payment is required. Insurance materials are e-mailed back to the participant instantly. CISI-Bolduc encourages students inbound to the U.S. to contact their credit card company or bank prior to purchasing the insurance via credit card due to a heightened risk of international credit card fraud. Such security measures mean that some unusual transactions may be denied.

  • How can I pay for the insurance?

    Insurance payment is due in full at the time of enrollment.

    U.S. checks, Visa, Mastercard, American Express, U.S. money orders, and wire transfers (if necessary) are acceptable. Foreign checks cannot be processed; however, international bank checks drawn from U.S. banks in U.S. dollars are acceptable.

  • What are the differences between the plans

    Plan A and Plan B?

    Accident and Sickness for students traveling outside of the United States, Plan B pays 100% of usual and customary covered charges up to the $1,000,000 USD maximum (out of pocket expenses $0). Accident and Sickness for students traveling into the United States, Plan B pays 80% of the first $5,000, 100% thereafter of usual and customary charges up to the $1,000,000 USD maximum once the student pays a one-time $100 deductible(out of pocket expenses $1100). For all exchanges, Plan A goes to 80% payment of usual and customary charges up the $1,000,000 USD maximum once the student pays a one-time $100 deductible. This means the student and his/her family is responsible for 20% of expense up to $1,000,000 USD. We recommend participants purchase Plan A only if they have a supplemental policy that will pay the difference.