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To download an enrollment form,
which can be mailed or faxed to us with payment, click
here. To enroll online now with a
credit card payment, click
here. For
more information, please e-mail the Plan Administrator at cisiwebadmin@culturalinsurance.com or
call (800) 303-8120, option # 4.
Click
here to access the
on-line enrollment. You can click
on the hyperlink of a field to get more information about that
field. If you still have questions, please do not hesitate
to contact the Plan Administrator by e-mail at cisiwebadmin@culturalinsurance.com or
call (800) 303-8120, option # 4.
To use your insurance
overseas, present your card to your medical provider at the time
of service. Foreign providers can contact
your assistance service toll-free to verify eligibility and/or
benefits 24-7-365. If you are still required to pay for
any medical services, medicines, or equipment out-of-pocket,
you should submit those bills and/or receipts to CISI for reimbursement,
along with a completed claim form.
No. You
are covered worldwide except for in the United States.
Turnaround for claim payments is generally
2-3 weeks from receipt date. To check the status of your
claim, contact CISI at (800) 303-8120 from 9AM to 5PM EST.
To enroll for up to one month of coverage either before
your program start date or after your program end date, you will
need to complete an enrollment form for our individual study
abroad plan. To
download that form, click here. To enroll for an extra
month of insurance on-line now, click
here.
To download a generic claim form, please click
here.
No. Pre-existing conditions
are covered under the individual plan only in the
event of a medical evacuation.
Enrollment
confirmation, including personalized ID card, Summary of Coverage,
claim form, and consulate letter is just a few clicks away with
our online enrollment option. Click
here to enroll
now!
The insurance premium is calculated on a monthly basis. The
minimum amount of coverage that can be purchased, therefore, is one
month. Generally, participants pay up front
for the full period of coverage they are requesting (up to 12
months).
It
is recommended that a participant pay up front for the full period
of insurance that is needed. However, a participant
may choose to renew/extend the policy on a monthly basis. This
choice requires a written request and additional payment for each
time of renewal/extension. There is currently no automated
way to renew coverage.
Yes, via our Group
Online Enrollment under our individual plan. This
option allows for fast enrollment with instant confirmation
and receipt of insurance materials for the entire group. You
may also complete an enrollment template, which can be e-mailed
to the Plan Administrator at enrollments@culturalinsurance.com. In
this case, enrollments will be processed in-house and all materials
will be mailed to the leader/contact of the program. To
download an enrollment template, please contact the Plan Administrator
at enrollments@culturalinsurance.com, or by
phone at (800) 303-8120, option # 4.
Contact the provider
to be sure that they have your correct insurance information on file
and that a claim has been submitted directly to CISI. If
so, contact CISI to check the status of your claim at (800) 303-8120,
option # 1 or e-mail cisiwebadmin@culturalinsurance.com.
To
access a listing of providers in the U.S. who participate with
the First Health Network, and are located in your area, click
here. For
help locating a provider overseas, contact the assistance service
by calling the collect number on your insurance ID card.
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