World Class Coverage Plan Designed For The American University Of Rome

This plan is provided by Cultural Insurance Services International, CISI

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Please note: To purchase your AUR study abroad insurance policy, you must enroll on this page.

Self-Enrollment Information and Self-Enrollment Refund Policy

Eligible Participants must enroll for the full duration of their program. They can enroll for a period of up to 12 months at one time. Enrollments by term/semester are permitted only if subsequent study periods are unknown. The earliest the coverage can begin is two days from enrollment. Rates are based on full months and are not prorated. Eligible participants may purchase coverage for additional days directly before and/or after the actual dates of their program. If coverage is desired for a subsequent term, it should be purchased with an effective date which directly follows the end date of the current policy to ensure there are no gaps in coverage. If coverage for another term is not purchased prior to the expiration of the current policy term, Eligible Participants will not be able to retroactively enroll (i.e. backdate the effective date) under any circumstances. Certain policy conditions (such as the waiting period for pre-existing conditions) will automatically reset in the event that coverage periods are not consecutive.

Premium refunds are based on the following:

  • Full Premium Refund – If an Eligible Participant cancels prior to their insurance start date, a full premium refund will be issued back to them.
  • Partial Premium Refund – Once the policy has started, only unused months will be refunded back to the Eligible Participant. This is based off the start date of the new month. For example, if the eligible Participant purchased a plan with a start date of August 15th through December 15th, they would want to cancel prior to the 15th of the new month to receive a refund of the unused months.
  • Date Change – There is no fee for a date change unless it adds additional time to the term. Rates are based on full months.

Coverage Summary for The American University of Rome

Coverages and Services Maximum Limits
Accidental Death & Dismemberment Per Insured $10,000 ($1,000,000 Aggregate limit Per Accident)
Medical Expense (per Accident or Sickness):
Deductible $-0- (zero)
Basic Medical $200,000 @100%)
Accidental Dental 100% of Covered Expenses, up to policy limits
Dental Palliative $500 max/$250 per tooth
Pre-existing Conditions Coverage Limit Up to $5,000
Mental and Nervous Inpatient $5,000 limit,
Outpatient $2,500 limit
Prescription Drugs (Inpatient/Outpatient) 100%
Physiotherapy If recommended by a Physician and administered by a licensed physiotherapist
Specified Therapies and Spinal Manipulation, including acupuncture and physiotherapy:
Outpatient Limit Max of $50/visit; maximum of 10 visits; $500 overall maximum
Emergency Medical Evacuation $250,000
Repatriation/Return of Mortal Remains $100,000
Security Evacuation Comprehensive $100,000 ($1M aggregate limit)
Emergency Medical Reunion $2,000 ($400/day,5-day max) Hospitalized after 3 days
24/7 Team Assist Package & CISI Crisis Team Included

Please contact the Team Assist line by phone at 1-877-714-8179 (in the US) or +001 603-952-2660 (outside of the US - collect calls accepted) or email mail@oncallinternational.com The Team Assist Emergency Assistance Provider is On Call International. Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).

To seek recommendations for doctors or hospitals, please contact Team Assist at 1-877-714-8179 or email mail@oncallinternational.com

For outpatient services, the insured will need to pay for the services at the time of the visit. For eligible reimbursements, after your visit, please submit the itemized bill and completed claim from to claimhelp@mycisi.com for review. The average turnaround time for reimbursement is 2 weeks from receipt of claim information.


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