University of Louisville International Travel


World Class Coverage Plan Designed for University of Louisville International Travel

This plan is provided by Cultural Insurance Services International
and underwritten by Ace American Insurance Company

Registration Links


  • If you are traveling as part of a UofL group (faculty-led, ISLP, Athletics, etc.) do not register through this link. Once all the required paperwork has been received, the Office of Study Abroad and International travel will register you as part of the group.
  • You must use your UofL email account for the insurance to be active.
  • Please use your UofL ID number as your Sponsor Participant ID.

Coverage Summary for Policy # GLM N14285465

Coverages and Services Maximum Limits
Section I
Accidental Death Per Insured
Medical expenses (per Accident or Sickness):
Deductible $0
Benefit Maximum *$250,000 at 100%
Home Country Extension of Benefits 30 days
Emergency Medical Reunion $5,000
Palliative Dental
(Accidental Dental covered as any other condition)
Section II
Medical Evacuation 100% of expenses
Repatriation/Return of Mortal Remains 100% of expenses
Section III
Security Evacuation Rider (comprehensive) $100,000

*For those traveling to Spain for 90+ days, the coverage limit per Accident/Sickness is $500,000

Please contact the Team Assist line by phone at +1 312-935-1703 (collect calls accepted) or email The TeamAssist Emergency Assistance Provider is AXA Assistance.
Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).

To seek recommendations for doctors or hospitals, please contact Team Assist at +1 312-935-1703 or email *We can make appointments for you.

CISI will make every effort to pay invoices directly to medical providers. Please notify CISI by contacting TeamAssist and we will make every effort to arrange to pay the doctor or hospital directly. If you prefer to pay yourself, then we will reimburse you (you may scan/email or fax the claim information to CISI and we will process it while you are still abroad, OR you may file the claim information after your trip). The average claim processing time at CISI is 2 weeks from receipt of claim information.

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