General Questions

By Phone

Toll-free in the U.S.A.: 800-303-8120x5130

Outside the U.S.A. (Call Collect): 203-399-5130

By Fax

203-399-5596

By Email

tcenatiempo@culturalinsurance.com

By Mail

Cultural Insurance Services International (CISI)
1 High Ridge Park
Stamford, CT, 06905
USA

Emergency Assistance

The following contact information is for CISI insurance participants who require emergency assistance. If you require non-emergency assistance, use the contact information listed under General Questions.

To contact Team Assist in a medical emergency, or for 24/7 predeparture, medical, travel, and legal assistance:

Toll-free in the U.S.A.: 1-855-327-1411

Outside the U.S.A. (Call Collect): +1 (312) 935-1703

Email: medassist-usa@axa-assistance.us