The following contact information is for CISI insurance participants who require emergency assistance.
Help and advice may be furnished for the insured in the event of any emergency during the term of coverage with us. We offer 24/7 multilingual emergency assistance, Medical Evacuation and Repatriation benefit levels that exceed visa requirements, and Security Assistance support backed by a network of security, intelligence and geopolitical experts
Assistance in obtaining medical referral, medical monitoring, prescription drug replacement/shipment, emergency message transmission, coverage verification/payment, assistance for medical expenses
Assistance in obtaining emergency cash, traveler’s check replacement, lost/delayed luggage tracking, replacement of lost or stolen airline ticket
Assistance in obtaining credit card/passport/important document replacement, locating legal services, posting bond/bail, obtaining worldwide inoculation information
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