Note: This plan meets the minimum requirements of the University of New Mexico for participants in the Education Abroad program.
CISI will make every effort to pay invoices directly to medical providers. Please notify CISI by contacting TeamAssist and we will make every effort to arrange to pay the doctor or hospital directly. If you prefer to pay yourself, then we will reimburse you (you may scan/email or fax the claim information to CISI and we will process it while you are still abroad, OR you may file the claim information after your trip). The average claim processing time at CISI is 2 weeks from receipt of claim information.
The UNM Global Education Office maintains a 24-hour emergency phone line dedicated to the assistance of UNM students studying abroad. If you experience an illness or injury, become the victim of a crime, lose your passport, or are arrested while abroad, please call +1-505-277-4436 at any time so that we can take steps to assist you. This line can also accept text messaging. You should also be sure to know the local emergency number where you are. In most cases, this will be 112 or 911, but to find the number for the country where you will travel, go here.
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