Download an enrollment form here. You can mail or fax it to us with payment. Enroll online now with a credit card payment.

Yes, you may enroll for your son or daughter.

Yes, once your payment is processed, you will receive an email confirmation with a medical ID card, consulate letter, and a claim form. If you would like CISI to mail you a hard copy, please contact the plan administrator at (800) 303-8120, option #4 or by email at cisiwebadmin@culturalinsurance.com.

You may enroll up until two days before your requested insurance start date. If you forget to enroll before your trip, please visit our Download Center for the study abroad application and fax the completed application to (203) 399-5596 or email it to cisiwebadmin@culturalinsurance.com.

Yes, once you have enrolled, you will receive an email confirmation with your consulate letter and proof of insurance addressed to the Consulate General of the hosting country.

Enroll online here. You can click on the hyperlink of a field to get more information about that field. If you still have questions, please do not hesitate to contact the Plan Administrator by email at cisiwebadmin@culturalinsurance.com or call (800) 303-8120, option # 4.

Present your card to your medical provider at the time of service. Foreign providers can contact your assistance service toll-free to verify eligibility and benefits 24/7/365. If you are still required to pay for any medical services, medicines, or equipment out of pocket, you should submit those bills and/or receipts to CISI for reimbursement, along with a completed claim form that can be downloaded here.

No. Students studying outside the United States are covered everywhere outside of the country (not applicable to inbound visitor plans).

Turnaround for claim payments is about 2-3 weeks from the receipt date. To check the status of your claim, contact CISI at (800) 303-8120 from 9 AM to 5 PM EST.

To enroll in up to one month of additional coverage before your program start date or after your program end date, you will need to complete an enrollment form for our individual study abroad plan. Download the enrollment form. To enroll for an extra month of insurance online now, login to myCISI.

Download a generic claim form in the CISI Download Center.

There is no coverage for pre-existing conditions on any of the individual products. Because group plans are customizable, they may have the option to cover pre-existing conditions. In any case, pre-existing conditions are covered in the event of a medical evacuation. If you are unsure about your benefits, contact a Benefit Analyst at (800) 303-8120, option # 1, and please have your policy number ready.

Online enrollment is the fastest way to enroll in an individual plan—your personalized ID card, Summary of Coverage, claim form, consulate letter, and enrollment confirmation are just a few clicks away. Enroll online now.

The insurance premium is calculated on a monthly basis, so the minimum amount of coverage that can be purchased is one month. Generally, participants pay up front for the full period of coverage they are requesting (up to 12 months).

The maximum coverage period you can purchase is 12 months.

It is recommended that participants pay up front for the full period of insurance needed. However, participants may choose to renew/extend the policy monthly. This choice requires a written request and additional payment for each renewal/extension.

Yes, via our Group Online Enrollment under our individual plan. This option allows for fast enrollment with instant confirmation and receipt of insurance materials for the entire group. You may also complete an enrollment template, which can be emailed to the Plan Administrator at enrollments@culturalinsurance.com. In this case, enrollments will be processed in-house and all materials will be mailed to the leader/contact for the program. To download an enrollment template, please contact the Plan Administrator by email or by phone at (800) 303-8120, option # 4.

Contact the provider to make sure that they have your correct insurance information on file and that a claim has been submitted directly to CISI. If the information on file is correct, contact CISI to check the status of your claim at (800) 303-8120, option # 1, or email cisiwebadmin@culturalinsurance.com.

To locate a provider overseas, download the CISI app or contact the assistance service by calling the collect number on your CISI insurance ID card.

CISI insurance coverage is specifically designed for U.S. citizens engaged in cultural exchanges through their U.S. institutions or a recognized study abroad program. If you are looking for health insurance coverage while traveling overseas, then we recommend insurance with our sister organization, CareMed. For individual coverage, please visit their website.

CISI insurance coverage is specifically designed for U.S. citizens engaged in cultural exchanges through their U.S. institutions or a recognized study abroad program. If you are looking for health insurance coverage while traveling overseas, we recommend insurance with our sister organization, CareMed. Learn more about individual coverage through CareMed.

Yes, CISI offers a comprehensive plan paid at 100% up to the maximum benefit with a $0 deductible.

Please dial (800) 303-8120 or email cisiwebadmin@culturalinsurance.com. We can easily email you a new ID card within minutes.

To contact an Account Executive for a group quote, please dial (800) 303-8120, option # 3, or email cisiwebadmin@culturalinsurance.com, or Request a Quote Online.

For the fastest service, download an application and fax it to CISI with your payment information and a copy of your I-20 or DS-2019.

Access a list of providers in the U.S. who participate with Aetna and are in your area. To locate a provider overseas, contact the assistance service by calling the collect number on your insurance ID card.

To use your insurance in the U.S. as an international visitor, present your card to your medical provider at the time of service. Medical providers can contact CISI directly, toll-free at (800) 303-8120 to verify eligibility and/or benefits, from 9 AM to 5 PM EST. CISI utilizes Aetna as our Preferred Provider Network. Access a listing of preferred providers in your area. Arranging services through a preferred provider is not required but will help reduce any potential out-of-pocket expenses.

Turnaround for claim payments is about 2-3 weeks from the receipt date. To check the status of your claim, contact CISI at (800) 303-8120 from 9 AM to 5 PM EST.

If you are an international student in the U.S., your insurance can be valid for as long as your J-1, F-1, or M-1 visa is valid. To extend your coverage, please contact your Plan Administrator at (800) 303-8120 or email cisiwebadmin@culturalinsurance.com.

Download a generic claim form in the CISI Download Center.

There is no coverage for pre-existing conditions on any of the individual products. Because group plans are customizable, those plans may have the option to cover pre-existing conditions. In any case, pre-existing conditions are covered in the event of a medical evacuation. If you are unsure about your benefits, please contact a Benefit Analyst at (800) 303-8120, option # 1 and please have your policy number ready.

Online enrollment is the fastest way to enroll in an individual plan—your personalized ID card, Summary of Coverage, claim form, consulate letter, and enrollment confirmation are just a few clicks away. Enroll online now.

The insurance premium is calculated on a monthly basis, so the minimum amount of coverage that can be purchased is one month. Generally, participants pay up front for the full period of coverage they are requesting (up to 12 months).

The maximum coverage period you can purchase is 12 months.

It is recommended that participants pay up front for the full period of insurance needed. However, participants may choose to renew/extend the policy monthly. This choice requires a written request and additional payment for each renewal/extension.

Yes, you may request an enrollment template by contacting the Plan Administrator at cisiwebadmin@culturalinsurance.com. Enrollments will be processed in-house and all materials will be mailed to the leader/contact of the program.

To contact an Account Executive for a group quote, please dial (800) 303-8120, option # 3, or email cisiwebadmin@culturalinsurance.com, or Request a Quote Online.

Contact the provider to make sure that they have your correct insurance information on file and that a claim has been submitted directly to CISI. If the information on file is correct, contact CISI to check the status of your claim at (800) 303-8120, option # 1, or email cisiwebadmin@culturalinsurance.com.

Yes, the International Student & Scholar plan meets all U.S. department regulations.

Please dial (800) 303-8120 or email cisiwebadmin@culturalinsruance.com . We can easily email you a new ID card within minutes.